3Com Delivers the Promises of Internet Protocol Telephony to Small Business
3Com Corporation (Nasdaq: COMS) today announced it has begun shipping the newest edition of its award-winning 3Com(R) NBX(R) Internet Protocol (IP) telephony product line, the 3Com NBX V3000 platform.
The 3Com NBX V3000 platform is the latest element of the 3Com Convergence Applications Suite announced in October 2004. The new NBX V3000 platform provides small organizations with the benefits of IP telephony while lowering the cost and complexity of an initial deployment by offering integrated call management, voice mail and central office connectivity in a one self-contained platform. Designed to look quite familiar atop a desk, a 3Com IP telephone masks a wealth of superior capabilities. Users can easily manage calls and dial contacts from their personal computers (PCs) or use a web browser to change how and when calls reach them. They can also prioritize their work by reviewing and listening to voice mails from their e-mail.
"The 3Com NBX V3000 system allows staff that work from a home office, multiple offices or from a cell phone to stay connected to their office phone system," said Dave Hattey, 3Com vice president and general manager, enterprise voice solutions. "Offering personalized service gives a small business competitive advantage. 3Com offers better tools, at a better value, to help them succeed."
Small Businesses Strengthen Customer Interaction
Leveraging the benefits of an open architectural design, third-party off-the-shelf applications, such as advance call center and customer relationship management, can be easily integrated within 3Com NBX V3000 platform implementations. Popular PC programs like Microsoft Outlook or ACT! can also be easily integrated without having to buy additional hardware or software, allowing users to dial from their address books and manage contacts. Businesses now have affordable access to applications that help increase user productivity, lower overall costs and strengthen customer interaction.
This new, self-contained IP PBX (private branch exchange) initially comes equipped with four central office ports, a station-side analog port for a fax machine or analog phones and embedded applications such as an automated attendant/voice mail system with e-mail integration, desktop call management, graphical call reports and a host of other advance features that are typically expensive options. The 3Com NBX V3000 system can also seamlessly grow with a business, easily supporting more than a thousand users.
The 3Com NBX V3000 hardware and software (NBX system release 4.4) supports the complete portfolio of 3Com IP phones, gateways and accessories. The new platform is compatible with other, existing 3Com NBX hardware, assuring investment protection and seamless upgrades. The new software also includes support for zone paging, allowing the customer to specify a particular group or individuals on the system to be paged via the speaker on system phones. An enhanced "personal operator" feature, allows individual users to choose an alternate phone number, such as a mobile phone, a second office or even home phone number, to be their operator coverage instead of using their default system operator.
3Com Product Availability and Sales Distribution
The 3Com NBX V3000 platform is available for a list price of $1,995 including four analog central office gateway ports, four auto-attendant/voice mail ports and 400 hours of voice mail storage, one analog station-side gateway port for fax machine, support for 250 call processor devices (expandable to 1,500 devices) and 15 free 3Com IP phone licenses. 3Com sells and markets IP telephony hardware and software and other 3Com-branded products through an authorized set of system integrators and channel partners worldwide.
Source: press release
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